Microsoft should prepare for a user backlash against Windows 8

According to usability expert Raluca Budiu of the Nielsen Norman Group Windows users around the world who know and love Windows will experience massive difficulties adjusting to the new Windows 8 user interface, going so far as to call the new UI “a cognitive burden.”


He also had this to say during his interview with Laptop magazine:

“Windows 8 is optimized for content consumption rather than content production and multitasking,” he said. “Whereas content consumption can easily be done on other media… production and multitasking are still best suited for PCs. Windows 8 appears to ignore that.”

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